Shipping Policy

Shipment Tracking

As part of the service commitment made by scrubdaddy, tracking activity may not display immediately after the label is created; where relevant, customers receive a tracking number once the order has shipped.

United States Shipping Scope

For transparency, scrubdaddy records that orders are shipped only to valid addresses in the United States; as a related safeguard, every order delivered in the United States includes free standard shipping.

Processing and Transit Estimate

scrubdaddy applies the following customer standard: estimated carrier transit after shipment is 4-6 business days; for completeness, the stated business-day windows do not count weekends or applicable public holidays; normal order processing takes 1-2 business days.

Delivery Details and Exceptions

The documented approach of scrubdaddy is as follows: a deliverable street address and correct checkout details are required; at the same time, weather, carrier interruptions, high-volume periods, or address problems may extend delivery.

Changes Before Dispatch

As part of the service commitment made by scrubdaddy, once a carrier has the order, the Refund Policy controls next steps; additionally, customers may request cancellation before shipment through support@scrubdaddyshre.shop or 512-368-0009.

Delivery Issue Support

As part of the service commitment made by scrubdaddy, the customer does not pay approved return freight for a delivery or quality problem; at the same time, assistance for a carrier loss or fulfillment error is available at support@scrubdaddyshre.shop and 512-368-0009.

Store Identity and Return Address

In administering this policy, scrubdaddy confirms that customers may also call 512-368-0009; for completeness, this website is operated for customers by scrubdaddy; at the same time, the complete physical address, also used for approved returns unless written instructions say otherwise, is 951 N Main St, Abingdon, Illinois, 61410, United States; additionally, email support is available at support@scrubdaddyshre.shop.